Atlas technology combines a sophisticated rules engine with machine learning to optimize the bill resolution experience for each patient until the balance is adjudicated. Text message and email language, payment plan amount and duration, and financial assistance options are all personalized for each individual patient – delivering the most convenient, personable, and unintrusive experience for the patient while optimizing reimbursement for providers.
Proven results using Atlas
Increase in collections
Increase in self-serve resolution
Reduction in A/R days
The benefits of smart automation
Increase net patient revenue
Reduce fixed overhead
Improve patient satisfaction
Secure, TCPA, HIPAA compliant
Atlas mitigates risk with 256-bit SSL end-to-end data encryption, strict internal policies, and a small digital footprint. The FCC is explicit – the provision of a phone number to a healthcare provider constitutes prior express consent for texts/calls made by both covered entities and business associates as long as they are “healthcare related.” HHS has been quite clear, consistently since at least 2002, that under TPO provisions self-pay balance recovery related activities are governed by HIPAA. Securing payments, fincial aid applications, and protecting patient data is core to our mission, values, and expertise.
Implementation thats easy, quick, and flexible
Interoperability is never a problem with Atlas. Atlas can seamlessly integrate with your EHR / PMS / HIS, or you can send and receive data with Atlas through sFTP, API, or through our secure admin control panel. Your team can be up and running with Atlas in as little as one week, with no impact on current or future billing software and minimal training and/or process changes.
Improve patient satisfaction today
Connect the way they communicate – via text – to resolve self-pay balances faster while reducing calls and improving margins